Privacy Policy for Hyde Park Bathrooms LTD

1. Introduction

Welcome to Hyde Park Bathrooms LTD. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website hydeparkbathrooms.com or otherwise interact with us (collectively, the “Services”).

By using our Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Voluntarily

When you contact us (e.g. via contact form, email inquiry, quote request), we may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Postal address (if provided)

  • Any other contact details or information you choose to provide

We collect this information only if you choose to provide it (e.g. by submitting a form or contacting us).

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and how you interact with the site. This may include, but is not limited to:

  • IP address

  • Browser type and version

  • Device information (e.g. device type, operating system)

  • Pages visited and time spent on our site

  • Referrer URL, timestamp, and other analytics data

We may use cookies or similar tracking technologies to help collect this information. You can disable cookies via your browser settings, though doing so may affect website functionality.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to your inquiries or service requests

  • Communicating with you (e.g. via email or phone) regarding quotes, scheduling, or other customer service matters

  • Operating, maintaining, and improving our website and Services

  • Analyzing how users use the site to help us improve content and user experience

  • Complying with legal obligations and protecting our rights

We will not sell or trade your personal information to third parties for marketing or profit.

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • With trusted service providers who help us run our website or facilitate communications (e.g. hosting providers, email delivery services) — always under confidentiality arrangements.

  • If required by law or legal process, or to respond to lawful requests by public authorities.

  • In connection with a business transaction (e.g. sale, merger, reorganization) if relevant, subject to similar privacy protections.

We will never share your personal information with unrelated third parties for marketing or advertising without your explicit consent.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purpose for which it was collected (e.g. to respond to your enquiry, provide services), comply with legal obligations, resolve disputes, or enforce our agreements.

If you would like us to delete your contact details from our records, you may request this (see “Your Rights” below).

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure — we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Ask us to delete your personal data (when it is no longer needed or you withdraw consent).

  • Restriction / object: Request limitations on our processing of your data.

  • Opt-out of marketing: If you have agreed to marketing communications, you may cancel/opt-out at any time.

To exercise your rights, please contact us using the contact details below.

8. Third-Party Links

Our website may include links to third-party websites (for example, supplier sites or resources). We are not responsible for the content or privacy practices of those third parties. We encourage you to read the privacy policies of any site you visit via a link from us.

9. Children’s Privacy

Our Services are intended for and directed at adults. We do not knowingly collect personal data from individuals under the age of 13. If you believe we have collected data from someone under 13, please contact us — we will delete such data promptly.

10. International Data Transfers

If you are accessing our website from outside of the UK, your data may be transferred to, stored, or processed in a country outside your own. We take steps to help ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in our practices or applicable law). The “Last updated” date at the top will be updated accordingly. Continued use of our Services indicates your acceptance of any changes.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at:

Hyde Park Bathrooms LTD
Email: info@hydeparkbathrooms.com — or use the contact form on our website
Address: 30 Baker Street, London , W1U 3ER
Phone: 020 7935 9909